Política de envío

Welcome to The Witches’ Quest. We are committed to ensuring your items arrive safely and promptly. Please review the information below before placing your order.

Domestic Shipping (United States)

Processing Time: Orders are processed within 1–3 business days. You will receive an email notification once your order has shipped.
Shipping Rates: Calculated at checkout based on order weight and destination.
Estimated Delivery: Typically 3–7 business days after processing. Delivery times may vary due to carrier delays or holidays.
Carriers: USPS, UPS, or FedEx.

International Shipping

Processing Time: 1–3 business days.
Rates: Calculated at checkout.
Customs & Duties: The buyer is responsible for any applicable customs fees, taxes, or duties.
Estimated Delivery: 7–21 business days depending on destination and customs processing.

Order Tracking

Tracking information will be emailed once your order ships. Please allow 24–48 hours for updates.

Shipping Delays

Delivery times may be affected by weather, holidays, or carrier disruptions.

Lost or Damaged Packages

Lost: Contact your carrier first. If unresolved, contact us within 7 days and we will assist with a claim.
Damaged: Please send photos within 48 hours and we will work to resolve the issue promptly.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for deliveries made to incorrect addresses provided at checkout.

Contact

For any shipping questions, email: info@thewitchesquest.com